Privacy Policy

1. Introduction

At Eraskin, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI skincare quiz and recommendation service.

2. Information We Collect

We collect the following types of information:

• Personal Information: Email address (when you request your skincare routine)
• Skin Analysis Data: Age, skin type, concerns, sensitivities, allergies, and lifestyle habits provided through the questionnaire
• Photos: Face images uploaded for skin analysis (processed through AI and not permanently stored unless necessary for service improvement)
• Technical Data: Browser type, device information, IP address, and usage patterns

3. How We Use Your Information

We use your information to:

• Generate personalized skincare recommendations
• Analyze your skin using AI technology
• Send your customized routine to your email address
• Improve our service and AI algorithms
• Communicate with you about updates or changes to our service

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted during transmission and stored securely. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Image Processing

Photos you upload are processed in real-time using AI technology for skin analysis. Images are temporarily stored for analysis purposes and are automatically deleted after processing unless you consent to their use for service improvement. We do not share your images with third parties.

6. Third-Party Services

We may use third-party service providers to help us operate our service (e.g., email delivery, analytics). These providers have access to your data only to perform specific tasks on our behalf and are obligated to protect your information.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect functionality.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

9. Data Retention

We retain your personal data only for as long as necessary to provide our service and fulfill the purposes outlined in this policy. Quiz responses and email addresses may be stored for up to 2 years unless you request deletion.

10. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date below.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our Contact page.